Hirst AcademyYour Career: Plan It, Prove It, Present It
← Course overview
Module 3

Networking: Building Professional Relationships

Estimated time: 4–5 hours · Turns the people you know, and the people they know, into conversations that lead to opportunities.

Many roles are filled without being widely advertised, and people hear about them from other people. A conversation with someone who does the job tells you things an advert never will. Many people hear "networking" and picture asking strangers for a job, so they avoid it. This module shows you a calmer and more useful version: building relationships that help both sides, starting with people you already know. You'll map your network into strong, weak and dormant ties, turn your 60-second introduction into an elevator pitch, write a short message someone can easily say yes to, run a 20-minute informational interview, and follow up so the relationship lasts. Everything goes into your own Networking Plan, aimed at the role or direction on your Career Planning Canvas.

Choose your route. Start with Lesson 3.1: Lesson 3.3 and Lesson 3.4 use the map you make there. Then go where you need to. A careers fair or event coming up: Lesson 3.2. Someone you'd like to contact: Lesson 3.3, then Lesson 3.4.

Interactive Tool

Networking Plan

Your network map, your introduction, a first message, questions for an informational interview, events to attend and a follow-up log, as a printable plan.

Open the tool →
3.1

Networking, Rethought: Mapping the Network You Already Have

Networking has a bad name: a room of strangers swapping business cards, or a message asking someone you've never met for a job. Neither is what this module means. Here, networking is building and keeping professional relationships that help both sides: you learn about work you'd like to do, and the other person gets a thoughtful new contact and the chance to help, which most people enjoy. It is slow, small and friendly, and it starts with people you already know.

Your network has three kinds of tie. Strong ties are people you know well and are in regular touch with: family, close friends, close colleagues. Weak ties are acquaintances: course-mates, people from a club, a former lecturer, someone you met once at an event. Dormant ties are people you once knew well but have lost touch with, such as former colleagues and managers. They are often the easiest to reconnect with, because the trust is already there.

Weak ties matter more than you might expect. In a classic study, the sociologist Mark Granovetter (1973) asked professional, technical and managerial workers who had found a job through a personal contact how often they had seen that person around that time; most said only occasionally or rarely. People you see less often move in different circles, so they hear about things your close circle doesn't. Almost fifty years later, researchers tested the idea with experiments on LinkedIn involving more than 20 million users over five years (Rajkumar et al., 2022). Moderately weak ties, people with whom users shared some mutual connections but not many, did most for job mobility: more than strong ties, and more than the very weakest. It also depended on the industry: weak ties helped more in more digital industries, strong ties in less digital ones. So the message isn't "only acquaintances count"; it is that your useful network is wider than your closest circle. That matters because many roles are filled without being widely advertised, and people hear about them from other people.

Start with a network map: four lists. Strong ties, weak ties, dormant ties, and people you'd like to know (a named person, or simply "someone who does this job there"). Aim for at least ten names. Then mark who is closest to your goal, or likely to know someone who is, and choose three to contact first.

The map works whatever your situation. A student has course-mates, lecturers, part-time colleagues and alumni. A career changer has a whole previous field of weak ties. A returner has dormant ties in former colleagues and managers. Someone in work can map colleagues in other teams: internal networking counts.

Learning ObjectiveExplain what networking is and isn't, and map your own network into strong, weak and dormant ties, choosing the three people to contact first for your career goal.
Key ConceptsNetworking as building relationships that help both sides, not asking for jobs; strong, weak and dormant ties; Granovetter's The Strength of Weak Ties (1973); the LinkedIn weak-ties experiment (Rajkumar et al., 2022) and its careful limits; many roles filled without being widely advertised; a network map, including people you'd like to know; networking for students, career changers, returners and people in work.
Practical ExampleJo Whitfield is returning to work after five years caring for family and is aiming for an operations coordinator role. Jo's map looks thin at first, until Jo adds the dormant ties: former colleagues from eight years as an office administrator. They become the first three people Jo contacts.
ExerciseIn the Networking Plan tool, write the role or direction you're networking towards (from your Career Planning Canvas) and what you'd like to learn. Then map at least ten names across strong, weak and dormant ties and people you'd like to know, and choose the three people to contact first, with a reason for each.
3.2

Introducing Yourself: Greetings and the Elevator Pitch

Andrew Hirst's tutorial How to Introduce Yourself, written for students meeting businesses at a trade fair, sets out steps that still work. Make friendly eye contact and smile: it shows interest and confidence. Say your full name, ask for theirs and use it straight away ("Good to meet you, …"), which helps you remember it and shows you were listening. Open with something light, such as the event, the venue or the talk you've just heard. To join a group, wait for a pause and ask, "May I join you?" Then talk about what interests them: ask about their work before you talk about yours. His tips still stand: never criticise, and keep your attention on the person in front of you.

Handshakes and other greetings. In many UK business settings a brief handshake is usual: say your name first, use a comfortable grip (Andrew's notes suggest about the grip you'd use on a door handle) and let go after two or three pumps. But greeting norms vary with culture, religion, disability and setting. Some people don't shake hands at all, or not with someone of another gender; in some cultures steady eye contact can feel rude. The safe rule is to follow the other person's lead: if no hand is offered, a smile and a nod are just as warm.

From introduction to elevator pitch. In Module 1 you prepared a 60-second introduction for interviews: who you are now, two pieces of evidence and why this role. An elevator pitch adapts it to a conversation with a different goal. Andrew's Networking Tutorial gives it four parts. Who: who you are, and the one thing you want them to remember. What: what you can offer, with your evidence. Why: why you rather than someone else, or what is distinctive about you. Goal: what you'd like from this conversation, such as advice, a name or permission to follow up. Andrew wrote it for student businesses at a trade fair; for a career, the business is you. Aim for about 150 words, roughly a minute spoken. Rehearse it aloud until it sounds like you talking rather than reciting, and be ready to stop after twenty seconds if the conversation moves on.

Where to use it. Careers fairs, employer talks, professional body events, local meet-ups and online events all reward a prepared pitch. Before you go, check who will be there and choose two or three people to talk to. At online events, a good question in the chat, with your name and what you're interested in, is often the easiest way to be remembered. Afterwards, note names and what you discussed while it's fresh.

Learning ObjectiveIntroduce yourself confidently in person and online, and adapt your 60-second introduction into an elevator pitch for a specific event and goal.
Key ConceptsAndrew Hirst's steps for introducing yourself (eye contact, a smile, your full name and theirs, using their name, a light opener, "May I join you?", talking about what interests them); handshakes and how greeting norms vary across cultures, religions, disabilities and settings; Andrew's four-part elevator pitch (Who, What, Why, Goal); careers fairs, employer talks and online events.
Practical ExampleSam Patel rewrites the 60-second introduction for the university's careers fair, where Northgate Foods' graduate team will be. The Goal changes from "get the job" to "find out what Northgate's graduate marketing assistants work on in their first year, and who to stay in touch with".
ExerciseIn the tool's My introduction, write one line each for Who, What, Why and Goal, aimed at a real event you could attend (or the Northgate careers fair). Combine them into an elevator pitch of about 150 words, then say it aloud, timing it to about a minute and cutting anything that trips you up.
3.3

Reaching Out Online: LinkedIn, Alumni and the First Message

Online, networking is mostly about being easy to find and making a good first approach. After someone meets you, they will often look you up, so your LinkedIn profile is the place people check. You wrote a headline and About section in Module 1; make sure the headline says what you do or want to do, and that your photo, location and education are filled in. It needn't be long, just honest and tidy.

Finding people. Start with your map's weak and dormant ties: search for former colleagues, classmates and lecturers. Then look wider. Most universities and colleges have a school page on LinkedIn with an Alumni tab, where you can see where graduates work and what they went on to do, and find alumni in your field to ask for advice. What the tab lets you search and filter changes from time to time, so explore the page rather than following an old guide. Professional bodies, LinkedIn groups and online events in your field are other routes, and mutual connections show you who could introduce you. A shared course, employer, club or town gives you a natural reason to get in touch.

The first message. Build it in three small steps. Why them: the connection you share and what interests you about their work. What you'd like: to learn, not to be hired. A small ask: something easy to say yes to, such as a 20-minute call or two questions answered by message. Keep it short, specific and about them. A generic request is easy to ignore; a note that shows you've looked at their work is not.

Check the limits before you write. At the time of writing (October 2026), LinkedIn's Help Centre says a note on a connection request can be up to 200 characters, and that members can add a personal note to only three connection requests a month unless they pay for Premium. Limits change, so check the invitation box itself. Two hundred characters is about two sentences, so save personal notes for the people who matter most. With others, connect first and send a fuller message once they accept, or use email if you have it.

What not to do. Don't send mass connection requests, don't paste the same message to everyone, and don't ask for a job, a referral or a CV review in a first message: it asks too much of someone who doesn't know you yet. If there's no reply, one polite follow-up after a week or two is fine; after that, let it go and try someone else on your map. Silence usually means busy, not no.

Learning ObjectiveFind people relevant to your goal online and write a short, specific outreach message that is easy to say yes to.
Key ConceptsA LinkedIn profile as the place people check after meeting you; finding people through school alumni pages, groups, events and mutual connections; a message in three steps (why them, what you'd like, a small ask); LinkedIn's limits on connection notes for free accounts; what not to do (mass requests, asking for a job in the first message); online events and groups.
Practical ExampleUsing the university's alumni page on LinkedIn, Sam finds Ellie Morgan, who studied on Sam's course and graduated two years earlier, and is now a marketing executive at Northgate Foods: a weak tie through a shared course.
ExerciseRead the worked example later in this module first, to see Sam's connection note to Ellie in full. Then, in the tool's Reaching out, write your LinkedIn headline, list two events or groups to join, and write one outreach message for a real person on your map, kept within 200 characters if it will go as a connection note.
3.4

Informational Interviews and Keeping in Touch

An informational interview is a short conversation in which you ask someone about their work and field, to learn, not to ask for a job. It is one of the most useful things networking produces: twenty minutes with someone who does the job you want can tell you more than hours of reading, and helps you decide whether the role suits you before you apply. People often agree because being asked for advice is flattering, and because the request is small and has a clear end.

Preparing. Read their profile and their organisation's recent news, so you don't ask what you could have looked up. Write five open questions: ones that start with what, how or why rather than inviting a yes or no. Good questions cover their path into the role, what the work is really like, the skills that matter most and the advice they'd give someone in your position. Have a short version of your elevator pitch ready, because they may ask about you first.

Running it. Thank them, confirm you have twenty minutes, and keep to it: watch the clock and offer to finish on time even if it's going well. Listen more than you talk, take brief notes, and follow up interesting answers rather than racing through your list. Near the end it's fine to ask, "Is there anyone else you'd suggest I talk to?" Don't ask for a job. If there is a vacancy they'll often mention it, and anything you learn about how they hire is a bonus.

The follow-up. Within 24 hours, send a short thank-you that names one specific thing you learned and anything you agreed, such as an introduction or a link they offered to send. If they suggested someone, contact that person, and later tell your first contact how it went: people like to know their help mattered.

Keeping in touch. A relationship needs more than one conversation. Keep a simple follow-up log: who, when you spoke, what was agreed and when you'll next be in touch (in a month or two, or when you have news). Later contact needs no excuse beyond being useful or kind: congratulate them on a new role, share an article that connects to something they said, or tell them when you've acted on their advice. Giving back matters too. You may not have much to offer yet, but you can introduce two people who should meet, or help someone a step behind you. That is what makes a network work for both sides.

Learning ObjectivePlan and run a 20-minute informational interview, follow it up within a day, and keep professional relationships going so they help both sides.
Key ConceptsThe informational interview (asking to learn, not for a job); preparing five open questions; running the conversation and ending on time; the follow-up within 24 hours (thanks, one thing you learned, anything agreed); a simple follow-up log; giving back (an article, an introduction, congratulations).
Practical ExampleIn a 20-minute video call, Ellie tells Sam that Northgate's graduate team will be at the university's careers fair and that its assessment centre includes a short presentation. Sam's thank-you, sent within 24 hours, names one thing learned.
ExerciseRead the worked example later in this module first, to see Sam's five questions and follow-up message. Then, in the tool's Informational interview, write five open questions for someone on your map and a follow-up message you could adapt. In Keeping in touch, start a follow-up log and write one way you'll give back.
Worked Example

Sam Reaches Ellie Morgan at Northgate Foods

Sam Patel, aiming for Northgate Foods' graduate marketing assistant role, starts the Networking Plan with a network map. Strong ties: family, the garden centre manager and colleagues. Weak ties: course-mates, hiking society members and a former lecturer. People I'd like to know: someone in Northgate's marketing team. On the university's alumni page on LinkedIn, Sam finds Ellie Morgan, who graduated from Sam's course two years earlier and is now a marketing executive at Northgate.

The connection note (198 characters, within LinkedIn's 200):

> Hi Ellie, I'm in my final year on the business course you took. I want a marketing role where I can see the effect on customers. Could we have a 20-minute video call on your role at Northgate Foods?

It has all three steps: why her (the shared course, and her role is the kind Sam wants), what Sam would like (to learn about her role) and a small ask (20 minutes, by video). Ellie agrees.

Sam's five open questions:

  1. How did you move from our course into marketing at Northgate Foods?
  2. What does a typical week in your role involve?
  3. Which skills have mattered most since you started?
  4. What do you wish you'd known when you were applying?
  5. What would you suggest someone hoping to join Northgate's graduate team does now?

Sam keeps to 20 minutes. Answering the last question, Ellie mentions that Northgate's graduate team will be at the university's careers fair, and that its assessment centre includes a short presentation.

The follow-up, sent within 24 hours:

> Thank you for your time on our call, Ellie. The most useful thing for me was hearing that Northgate's assessment centre includes a short presentation, so I know what to prepare for. I'll look out for the graduate team at the careers fair.

It thanks her, names one thing learned and says what comes next. Sam adds the call to the follow-up log.

At the careers fair, Sam meets Northgate's graduate team with an elevator pitch built from the four parts. Who: a final-year business student who wants marketing work where Sam can see the effect on customers. What: three years handling customer complaints at a garden centre, and a charity consultancy project delivered on time. Why: Sam has heard customers' reactions first-hand at the tills. Goal: to learn what the graduate marketing assistants work on, and to stay in touch.

Knowledge Check

  1. A friend tells you that only close friends and family ever help people find work, so contacting acquaintances is a waste of time. What does the research suggest?
    It suggests the opposite: Granovetter (1973) found that most of the workers he studied who got a job through a contact saw that person only occasionally or rarely, and the LinkedIn experiments (Rajkumar et al., 2022) found moderately weak ties did most for job mobility, because acquaintances move in different circles and hear about different opportunities (though strong ties mattered more in less digital industries, so both count).
  2. Why are dormant ties often the best place for a returner such as Jo Whitfield to start?
    Former colleagues and managers already know and trust Jo's work, so getting back in touch is easier than approaching strangers, and they know the kind of work Jo is returning to and may hear of roles through their own networks.
  3. In Module 1 your 60-second introduction covered who you are now, two pieces of evidence and why you want this role. How would you adapt it for a conversation with an employer's graduate team at a careers fair?
    Keep who you are and your evidence (Who and What), add what makes you distinctive (Why), and replace "why this role" with a Goal the conversation can actually achieve, such as learning what new starters work on or permission to keep in touch, because at a fair you're starting a relationship, not answering an interview question.
  4. What is wrong with this first message to a stranger on LinkedIn: "Hi, I'm looking for a marketing job. Can you refer me or tell me about any vacancies?"
    It asks too much of someone who doesn't know you and gives no reason to reply; a better note says why them (a shared course or employer, or their work), what you'd like (to learn about their role) and makes a small ask such as a 20-minute call, all within LinkedIn's note limit (200 characters at the time of writing).
  5. Your informational interview is going well and the 20 minutes are up. What should you do, and why?
    Offer to finish on time, because keeping to what you asked for shows you respect their time and makes them more willing to help again; then send a thank-you within 24 hours naming one thing you learned and anything you agreed, and add a next contact date to your follow-up log.

Resources & Further Practice

  • The original weak-ties study: Granovetter, M.S. (1973) 'The strength of weak ties', American Journal of Sociology, 78(6), pp. 1360–1380 (jstor.org/stable/2776392).
  • Weak ties tested on LinkedIn: Rajkumar, K., Saint-Jacques, G., Bojinov, I., Brynjolfsson, E. and Aral, S. (2022) 'A causal test of the strength of weak ties', Science, 377(6612), pp. 1304–1310 (doi.org/10.1126/science.abl4476).
  • LinkedIn's note limits: LinkedIn Help, "Personalize invitations to connect" (linkedin.com/help/linkedin/answer/a563153); check it before you write, as the limits change.
  • Finding alumni: LinkedIn Help, "Alumni tab on a LinkedIn Page" (linkedin.com/help/linkedin/answer/a567083), which explains what a school page's Alumni tab shows.
  • Free UK advice: the National Careers Service's "Networking: tips to help your career" (nationalcareers.service.gov.uk/careers-advice/networking), and Prospects on networking online (prospects.ac.uk/the-topic/networking-in-a-digital-world).
  • Your careers service: most university and college careers services run careers fairs, employer talks and alumni events, and many still help recent graduates; check what yours offers.
  • Further practice: record your elevator pitch on your phone, play it back once, and cut any sentence you wouldn't say in conversation; then send one outreach message this week to someone from your three people to contact first.
Checkpoint

Your Networking Plan

  • What I made: my network map with my three people to contact first, my elevator pitch, and my first outreach message.
  • What I learned: who was already in the network I had (especially weak and dormant ties I'd overlooked), and what that changes about where I look for opportunities.
  • What I'll do next: the one person I'll contact in the next week (a strong or dormant tie for an easy first step, or a weak tie if I'm ready to stretch), and the networking action with a date that I'll add to the FIT section of my Career Planning Canvas.